Costumer service. Its one of the main pillars that every company in the world should invest in and give lots of attention to guarantee its success in the market.
I'd love to talk more about the subject due to its importance nowadays but quite in a hurry, so ill leave you here a phenomenal example of good costumer service from Sainsbury's.
I understand if not all company's can go to this extreme but at least they should put an effort to it.
Check it out and tell me what do you think.
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